Queries regarding products and orders are dealt by our trained customer service representatives available for your assistance and to provide you guidance when you need us. We hire the best courier services to deliver all over Pakistan, ship your order safe, and secure. You can keep track of your orders online and pay securely, pre and post, on our online and offline payment modes.
Contact us without any hesitation and get your queries answered.
If you are not satisfied with our support center, refer to the Customer Support section and inform any misconduct or activities that need to be improved. Your feedback is of great importance to us and your complaints are our priority.
Feedback and Complaints:
We are not just a marketplace; we are community that includes you and us. Your feedback is immensely significant; we respect your ideas to help us enhance and make Electrobes the most convenient platform for you. Report bugs; give us feedback on our products prices if you think they are higher than expected and give us suggestions if anything needs improvement. Your complaints are strictly taken into consideration and instant actions are taken to facilitate you with the best of our services. For Feedback and complaints visit our Customer Support section, write your concerns into the comment box and submit. Our complaints service representative will be onto your subject instantly and we will try our best to resolve your issues in the most suitable way possible.
Order and delivery:
After placing order, you will receive an order confirmation call from the customer service. On confirming your order, your parcel will be dispatched within 24 hours and will be received within the specified time by the courier company. Order will not ship until it is confirmed. Our delivery methods are:
- Free delivery for Islamabad and Rawalpindi (applicable on minimum purchase of Rs. 1000 within a radius of 10 km, other orders will be charged accordingly)
- The delivery charges for other then twin cities varies with distance form the shipping location and weight of the package
- Our sponsored courier companies are TCS and M&P that delivers all over Pakistan